If your new Z2 Auto is randomly shutting off during the night, it may be the Auto Start/Stop feature misinterpreting a leak during the night. Turn off the Auto Start / Stop feature using the instructions below. The Z2 is equipped with an Auto Start / Stop feature. This feature will start the treatment automatically…
If you are having trouble connecting an iPhone 11 to Nitelog and have a Z1 or Z2 manufactured before June 1, 2020, you may need to upgrade your firmware. All Z2 Auto CPAPs manufactured after June 1, 2020 have the new firmware already installed. The new firmware only corrects a connection issue between the iPhone…
We have not tested the SoClean for use with the Z1 or Z2, so we cannot recommend the use of this product for cleaning.
No, the data cannot be transferred from one device to another. Data on the Z1 or Z2 will be stored for the usage on the actual unit itself.
The Z1 and Z2 run on electricity from 100-240V which means you will not need a converter for international travel. You will only need a plug adapter to fit the right configuration for the country you are visiting.
Our tubing comes in two different lengths- 4 feet and 6 feet slim style. They are 15 mm in diameter. You can also use standard tubing with the Z1/Z2, which is 19-22 mm diameter.
When the Z1 or Z2 is in standby mode, the screen reads 0.0 in the pressure area. If the screen is not displaying 0.0 when turning your machine on, would indicate that it needs to be returned for repair. Please contact your provider, and they will advise you on what steps to take.
If the display screen shows your pressure, and the fan has not started blowing air within thirty seconds, then the blower has failed and the machine should be replaced. Please contact your provider and they will advise you on what steps to take.
The minimum voltage you will need to charge your PowerShell is 12 volts.
The PowerShell auxiliary plug is designed to work with 12v systems. If the system drops below 12v the system may shut off.