No, you cannot run your Z1 or Z2 on a DC mobile adapter however, it can be used to charge the PowerShell. We cannot guarantee the mobile adapter will function with all cars, as battery voltage isn’t uniform.
Make sure you hear a clicking noise when inserting the Z1 or Z2 into the PowerShell. If it is still not charging disconnect the Z1/Z2, battery, and power supply and reconnect. Proceed to recharge your unit again for 10-12 hours. If it is still not holding a charge it will need to be sent in…
Once the battery is fully charged, please disconnect your Z1/Z2 machine from your PowerShell and remove the battery from the PowerShell, or it will slowly drain the battery over the course of 2-3 days.