If your new Z2 Auto is randomly shutting off during the night, it may be the Auto Start/Stop feature misinterpreting a leak during the night. Turn off the Auto Start / Stop feature using the instructions below. The Z2 is equipped with an Auto Start / Stop feature. This feature will start the treatment automatically…
Nitelog 2 is only available for download in the USA and China. If you are in another country and try to download the app from the app store, it will say it is unavailable. We do not currently have a timeline as to when it will be available in other countries.
Z-Breathe is a proprietary algorithm engineered in the Z2 to smooth out the breathing cycle while enjoying the benefits of CPAP treatment. Typically users experience pressure swings while breathing on a CPAP device. Pressure swings occur as a spike in pressure during exhalation and a drop in pressure during inhalation. Z-Breathe is designed to minimize…
If Nitelog is giving you an error message that your account is already set up while you are trying to set up an account, try typing in your email address with only lower case letters. This usually corrects the issue.
The Z2 system includes: Z2 device, tube adapter, 4 ft. slim-style tube, power supply cord, custom USB cable, HME (travel humidifier), 2 air filters, a Qtube, the User Manual, and the Getting Started Guide. It does not come with a mask. Most people use the mask they are already comfortable with.
The warranty on the Z2 is two years from the date the patient purchased the unit from the reseller, with their receipt. If the patient does not have a receipt, the warranty period starts from the time the DME purchased the device plus a two-month grace period.
Our units have been tested for up to 8,000 feet. We cannot guarantee the operation of the device above 8,000 feet.
No, we currently do not sell solar chargers. Additionally, we are not aware of a solar charger that works with our device.
Yes, the Z1 and Z2 CPAPs are FAA compliant for use on airplanes. The FAA compliance letter is in the back of the User Guide. Detach it from the Guide and bring it with you on your flight.
No, you are not at risk of rebreathing as long as your mask has an exhalation port and your device is turned on.